QR-Scan

Overview

This page describes the process of working with QR tags in the HESH system, which allows users to quickly scan products and access the corresponding tasks in the mobile interface. The steps for setting up camera access and the process of scanning QR codes are described.

By reading this article learn how to create and print QR tags for products in the HESH system, set up camera access for the HESH scanner on mobile devices, QR scanning interacts with the system and opens a special view of tasks on mobile devices and how the system processes the URL after QR scanning and redirects to the workflow page.

Basics

When the user scans the QR tag, the system automatically opens the view of production tasks in the mobile application. Access to the scan results depends on user rights and redirects the user to the workflow page.

Let's move on to the guidelines and take a closer look at each step.

Scanning QR Code with a Phone

1. Make sure the label with the QR code was previously printed from HESH.

2. Open the HESH app on your device.

3. Scan the QR code using the built-in scanner in the mobile app.

   1. If you are authorized and have the HESH app installed, you will be redirected to the production tasks list based on your access rights.

   2. If you are not authorized but have the app installed, you will be redirected to the sign-in screen.

   3. If the HESH app is not installed, you will be redirected to the sign-in web page.

Actions for Unauthorized Users (Without the App)

If you are not authorized and don’t have the HESH app installed:

1. Scan the QR code.

2. You will be redirected to the web page https://hesh.app/sign-in for login.

3. After entering your login details, you will be directed to the production workflow canvas based on your permissions.

Actions for Unauthorized Users (With the App)

If you are not authorized but have the HESH app installed:

1. Scan the QR code.

2. The app will redirect you to the sign-in screen.

3. After logging in, you will be redirected to the production tasks list.

Opening the QR Code Scanner in the HESH App

1. Open the HESH app on your mobile device.

2. Tap the QR scanner tab at the bottom of the screen.

3. If you haven't granted camera access yet, the system will ask you to allow access to the camera on your device.

Actions for Camera Issues

1. If the HESH app cannot access the camera, an error pop-up will appear.

2. You can press "OK" to close the pop-up, and the system will redirect you back to the previous screen.

Opening Results After Scanning QR Code in the Mobile App

1. After scanning the QR code, the HESH app will open the production tasks list, considering your permission level.

Actions When Scanning QR Code for a Non-Existing Production or Task

1. If you scan a QR code for an entity that no longer exists (e.g., deleted production), the system will show an "Entity Not Found" screen.

2. If you are on a mobile device, pressing the "Back" button will take you back to the scan screen.

Scanning QR Code for Deleted Production

1. If you scan the QR code for a production that has been deleted, the system will show the "Entity Not Found" screen (404 error).

2. On a mobile device, pressing the "Back" button will redirect you to the scanner screen.

These steps will help you effectively use QR code scanning to access information in the HESH app.