Production details editing

This article offers detailed instructions on how to edit key production attributes, including order, product and time details

Overview

This article provides an in-depth guide on editing production attributes. Understanding how to manage these attributes is crucial for users who wish to maintain accurate and flexible production data.

By reading this article, you'll gain a thorough understanding of each attribute that can be edited and detailed instructions to enhance your important production details in ongoing production.

Key attributes that can be edited

"Order" section

Order key/ External order number/ Marketplace order number

How to edit:

  1. Navigate to the Production or Production workflow page

  2. Click on the "Change order" in “More actions” menu or hover over the ✏️ button next to the external order number value on the "Info" pop-up

  3. Select an existing in the corresponding field on the "Change order for production" pop-up

  4. Click "Save" button to save the changes

Сhanges will be reflected on the "Info" pop-up and in mobile app accordingly.

Client

How to edit:

  1. Navigate to the Production or Production workflow page

  2. Click on the "Edit order client" in “More actions” menu or hover over the ✏️ button next to the client value on the "Info" pop-up

  3. Select an existing value in the corresponding field of the "Edit client info" pop-up

    1. Add new value

  4. Click "Save" button to save the changes

Сhanges will be reflected on the "Info" pop-up and in mobile app accordingly.

"Product" section

Variant

How to edit:

  1. Navigate to the Production or Production workflow page

  2. Click on the "Edit variant" in “More actions” menu or hover over the ✏️ button next to the variant value on the "Info" pop-up

  3. Select the value in the corresponding field of the "Edit product variant" pop-up

  4. Click "Save" button to save the changes

Сhanges will be reflected on the "Info" pop-up and in mobile app accordingly.

Configuration

How to edit:

  1. Navigate to the Production or Production workflow page

  2. Click on the ✏️ button next to the configuration value on the "Info" pop-up

  3. Enter the coment into the "Note" field

  4. Click ✔️ button to save the changes

Сhanges will be reflected on the "Info" pop-up and in mobile app accordingly.

"Time" section

Deadline

How to edit:

  1. Navigate to the Production or Production workflow page

  2. Click on the ✏️ button next to the deadline on the "Info" pop-up

  3. Choose new date in date picker.

  4. Click "Ok" button to save changes

Сhanges will be reflected on the "Info" pop-up and in mobile app accordingly.

Production icon and attachments

Uploading more images to Production

  1. Open the Production page.

  2. Click the production photo to open the Upload photo modal.

  3. Click ⬆️ to upload a new image.

  4. The updated icon appears in the list of Production attachments.

On the Upload photo modal window there are also photos attached to products. These photos can NOT be deleted from this page.

Changing the Main Production Icon

  1. Open the Production page.

  2. Click the production photo to open the Upload photo modal.

  3. Click ⬆️ to upload a new image or click on the image in the list of Production attachments.

  4. Click "Apply to production".

Uploading files to Production

  1. Open the Upload photo modal for a specific production item.

  2. Select any supported file: .pdf, .docx, .xls, .plt, .obj (up to 25 MB).

  3. After upload, the file appears in the Production files section.

  4. Files become automatically available in all workflow tasks (web and mobile).

Notes:

  • 📝 Only users with Production edit permission can upload files.

  • 📝 Files uploaded to Production do NOT become Product files.

  • 📝 There is no limit to how many files you can add.

  • 📝 If a file exceeds 25 MB, the upload is blocked and a “Too big file size” notification appears.

Things to note

  • Users can only edit attributes if productions are not in finished (i.e., not "Done" or "Canceled" statuses).

  • Changes to main production attributes will reflect across all connected child productions, ensuring that data remains consistent.

  • Changes made within HESH do not impact data in external systems. Always verify with integrated platforms to maintain data accuracy.

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